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User Experience: Relying on Gut Instinct Can Lead to Indigestion

Original Broadcast Date: June 2, 2021

Presented By: Fred Pike, Jenna Dehn, Katelyn Staaben & Patrick Bieser


Are your website conversion rates declining, form abandonment rates increasing, or does one of your landing pages have low engagement? You may have a user experience (UX) issue on your hands. But, how do you know if it's a UX issue or something else? And, most importantly, how do you fix it?

Our experts share examples of UX challenges that we've uncovered for clients over the years and how we resolved them. We also discuss some of the most common website UX issues to watch out for, and how to identify and fix them.

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Key Take Aways

  • What user experience (UX) is and why it's important
  • How to identify potential UX issues on your website
  • The most common website UX challenges and tips to help you resolve them