The Northwoods team conducted usability testing to determine how users navigated the site and built a County/City joint portal using Titan CMS, an enterprise content management system powered by Northwoods. Titan SmartSearch technology provided a single point of access to all City/County services.
Homepages are meant to guide users further into a website by funneling them to the content they want. As a large government entity serving many diverse interests, Milwaukee County has a considerable amount of content on its website and needed to make navigating it as easy as possible. To facilitate quick scanning, the homepage design clearly groups content through use of colors, borders, imagery, and cards to help users find the information they need.